Gift Card Terms & Conditions

Last updated on: December 29, 2023

1. Your acceptance, use or purchase of a AC African Collection branded Gift Card, E-Gift Card, Gift Certificate or other stored value product (collectively, "Gift Cards") indicates your acceptance of these Terms and Conditions. Except as otherwise provided by law, these Terms and Conditions apply to all Gift Cards, whether purchased at store locations, online, or received from third parties.

2. Except as otherwise stated below, Gift Cards can be used to purchase products sold on www.acafricancollections.com.

3. Maintenance, dormancy or service fees do not apply to balances on Gift Cards. Gift Cards have no expiration dates.

4. Keep your Gift Cards secure and write down your Gift Card number and PIN in a safe place. We are not responsible for unauthorized Gift Card use or Gift Cards that are lost or stolen. Gift Cards are not redeemable or refundable for cash, except to the extent required by law. The initial load and/or all reloads in any 24 hour period may not exceed $300 in the aggregate. No Gift Card may have an active balance greater than $300 at any time.

5. We reserve the right to prohibit the purchase of Gift Cards with other Gift Cards.

6. From time to time, you may be awarded with or receive "rewards," "promotional gift cards", "credits", "vouchers", "Groupons" or similar physical or electronic gift cards (collectively, "Promotional Cards"). As a general matter, these Promotional Cards shall have the same terms and conditions as the Gift Cards described here, however, they may be subject to additional restrictions or exemptions as provided on the Promotional Cards themselves or any packaging or other written materials that accompany such Promotional Cards or any applicable law.

7. Purchase amounts that exceed the value of the tendered Gift Card will require an additional payment for the balance due.

8. Gift Cards purchased online are delivered separately from other purchases.

9. AC African Collections reserves the right to hold any order for a security review. If your order is affected, you will be notified via email within two business days.

10. To obtain your Gift Card balance, contact us at contact@acafricancollections.com.

11. Gift Cards will not be redeemed if the card number is invalid or cannot be identified within AC African Collections systems.

12. We reserve the right to restrict the redemption of more than $900 in Gift Card balances by one person in any 30-day period.